Terms of Service

These Terms of Service govern your use of the website and services of Ascential Investments LLC, doing business as Ascential Buildings (“Ascential Buildings,” “we,” “us,” or “our”). By using our website, submitting a form, or opting in to our text messaging program, you agree to these Terms.

SMS / Text Messaging Program

Program Description & Messaging Use Cases

When you opt in to our text messaging program, Ascential Buildings will send SMS text messages to the mobile number you provide. These messages relate to your inquiries and account, and may include: quote and pricing follow-ups, appointment scheduling and reminders, order and delivery updates, customer care and support responses, one-time authentication/login codes, and promotional offers or general information about our buildings and services. Consent to receive these text messages is not a condition of any purchase.

Message Frequency

Message frequency varies based on your interactions with us. You can expect to receive approximately 1–5 messages per month, though the number may be higher or lower depending on your activity.

Message & Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Ascential Buildings does not charge for the messages themselves; standard message and data rates from your carrier may apply to each message sent or received. Please contact your wireless provider for details about your messaging or data plan.

How to Opt Out

You can cancel the SMS service at any time by replying or texting STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message and you will no longer receive SMS messages from us. If you opt out, you may not be able to receive one-time login/authentication codes by text, and those codes may instead be sent by email.

How to Get Help

For help at any time, reply HELP to any message, or contact us using the support details below.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed by Ascential Buildings.

Eligibility / Age Restriction

You must be at least 18 years of age to use our services and to opt in to our text messaging program. By opting in, you represent that you are 18 years of age or older and that you are the account holder or have the authority to consent to receive messages at the mobile number provided.

Privacy

Your privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. For full details on how we collect, use, and protect your information, please review our Privacy Policy.

General Terms

All content on this website is provided for general informational purposes. Pricing and product availability may change at any time without notice. A formal quote is provided by a Product Specialist. We may update these Terms of Service from time to time by posting the updated version on this page.

Contact / Support

If you have any questions about these Terms or our messaging program, contact us: